Let’s talk about your stay in Hammamet

Do you have a question, a special request or would you like a bespoke holiday? Our team based in Switzerland will get back to you quickly, in French, and with a smile.

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Tell us about your travel plans and we’ll put together a personalised quote for you, with no obligation.

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Frequently Asked Questions

Everything you need to know

Can I cancel my booking?

Accommodation cancellation policy: Any cancellation made between 31 days and 3 days before the arrival date will incur an administration fee of 50 CHF per person. For any cancellation made between 3 days and 1 day before arrival, an administration fee of 50 CHF per person and 30 % of the total booking amount will be charged. In the event of cancellation on the day of arrival or a no-show, 100 % of the total booking amount will be charged. All cancellation requests must be made in writing and must be confirmed by us.
Transfer cancellation terms: Any cancellation made between 31 days and 3 days before the arrival date is free of charge. For any cancellation made between 3 days and 1 day before arrival, 100 % of the total cost of the transfer service booking will be charged. In the event of a no-show, the full cost of the transfer service remains payable.
Cancellation terms for activities: Any cancellation made between 31 days and 3 days before the arrival date is free of charge. For any cancellation made between 3 days and 1 day before arrival, 100 % of the total booking amount for the activity or activities will be charged. In the event of a no-show, the full amount for the booked activity or activities remains payable.

How can I book my stay?

Online only. For groups, please submit your enquiry via the online form on the «Groups» page.

What is included in the advertised price?

The price includes VAT. Tourist tax is payable on site in accordance with current rates (approximately 3.50 CHF per day per person)

Can I change my booking?

See Terms and Conditions.

What payment methods do you accept?

Bank card, Twint, PostFinance.

Will I receive a confirmation after making my booking?

Yes, by email within 24 hours.

What time are check-in and check-out?

At both hotels, check-in is at 2 pm and check-out is at 12 noon.